Optik tv app not working. Then unplug the internet modem from power as well.

Optik tv app not working. Watch TV on-the-go with the Optik TV Mobile App. We are here to help. Any suggestions for an at home solution or should I call Telus? Learn how to fix recording conflicts, lost recordings and other common recording issues, such as full PVR storage in Optik TV. Sep 27, 2022 · Have you configured your TV network connection to connect to your home internet? In your LG manual there should be a section to connect to a network via network cable or Wi-Fi. Is TELUS throttling the app now? Hi all, I've tried searching Google for the answer to this, but I can't find anything helpful. Aug 7, 2012 · It publishes original papers and short notes on theoretical and experimental research in English. I talked to tech support for 2 hours on Oct 9th 2024 and they said they would call me back yesterday and didn't. Can someone tell me what some of the improvements are with the app upgrade or if anyone's noticed any differences for the better? I'm also wondering if anyone can access the makeful channel through the app? I really want to continue watching shows from that channel but it wasn't playable through the optik tv app before the upgrade/changes. Included is Our Optik box sometimes goes rogue and won’t play any sound unless it’s reset (even then it’s a gamble). They can also check for any account issues. Included is Recently AMC+ plus was introduced as one of the theme pack options. Use the Optik on the go app to access your favourite shows or movies on your laptop, smartphone or tablet. I've tried resetting the remote by holding OPTION for 3 seconds and entering 9999. Looking for support on installing your new Optik TV devices? You’ll find easy to follow steps on how to set up your HD Wireless Digital box here. Any ideas? Jul 22, 2023 · The "problem TV" (it's actually a Telus TV+ problem, not a TV problem since all the other apps work fine on that TV) is a small 19" kitchen TV that only has a 720p native resolution. Stuck on connecting screen. Jan 17, 2022 · Are you watching on the Optik box/PVR or on the Optik TV app? I've checked the episodes of Starstruck and Yellowjackets above on Apple TV, iPhone and browser, and all seem to be working ok. With up to 185 channels to choose from, there's always something for everyone. Aug 7, 2012 · It publishes original papers and short notes on theoretical and experimental research in English. Optik TV is now hands free. I was given the brand new box that comes with the Evolution Remote (newer than the Slimline2). At this point its still not working. Is something not working with Apr 21, 2022 · I just renewed my Apple TV+ subscription and am not able to watch the shows I was watching. Watch your favourite series and movies with TELUS Optik TV apps. 2 Kudos Reply Varji Neighbour In response to WestCoasterBC Options 07-27-202102:30 PM Not working 0 Kudos Reply WestCoasterBC Community Power User In response to Varji Options 07-27-202111:41 PM What phone are you using, the Optik app version and current I'm a new PureFibre Telus customer since April . Huper Optik and SOLYX , our goal is to offer prompt , courteous service at affordable prices. I can still access Crave through my cable box by going to the Crave channel. 690 Days. Its pissing me off. Nov 19, 2024 · We've all been there—you're all set to watch your favorite show, but your Sony TV suddenly won't recognize the HDMI input. 1 (474). Installer told me that the upstairs box is the link for the main TV Optic - works perfectly EXCEPT, the first week after installation, the upstair's tv audio quit working until after a reboot (and then would again, quit working). Our technician's Q&A thread goes over this. International Journal for Light and Electron Optics. ” Winner announced September 26. How do I reset my Telus Optik TV box? Instructions for restarting your Business Optik TV system TELUS TV My Telus TV Box (TELUSTV-21T) suddenly started showing an error after working for months. I also get a message that reads “to enjoy the benefits of this app, sign in to your Mar 25, 2022 · Delete the app off your device, reboot the phone. Nothing is working Hi @Byrd The Optik TV app is currently only supported on the MacOS and Windows operating systems. Everything works except volume and TV power (OPTIK power works okay, changing channels works). We did get a new TV but it was working from the get go. May 3, 2022 · This workaround may work for a short amount of time, but the Optik TV apps will be undergoing similar updates in a few weeks, exact date still to be announced, and the workaround won't work after that. Called Telus and a Supervisor responded and fiddled around for an hour and then REPLACED that one upsktairs box. Telus finally adds Closed Captions to Optik TV Go app and online. You seem to be among the affected. We would like to show you a description here but the site won’t allow us. 6. Telus Tv Plus won't load on my apple tv. I use the app a lot more than the average person because I have secondary residence in a small community where we can't get cable. Customize your perfect bundle of streaming and live TV to enjoy all your entertainment in one plan. Once your TV is connected to your home internet you should not have an issue. See 'Supported browsers' here for a list. 5. Easily swap out programming you don’t watch for the streaming services you love – and customize your ideal TV package. I can access my account though the app but when I try to set up a new recording or delete old recordings it states "unable to schedule recording, please try again later - error:1-48-461". Only started noticing this the past few days. Contact us today for your solar control needs. When it tries to connect to my home Telus Wi-Fi network, it displays the error: 'Couldn't Find Wi-Fi Network'. Re: Optik TV app not working on my phone by Shadrian83 03-25-2022 in Mobility Devices 03-25-2022 This **bleep** don't work Feb 24, 2025 · Voice commands have revolutionized how we interact with smart TVs, offering hands-free convenience for tasks like changing channels, launching apps, or adjusting the volume. Learn how to install the TELUS TV+ app on your Apple TV as well as navigate the app and watch On Demand and live programs. Thanks for the help! Apr 12, 2023 · So on a whim I decided to try the outlandish idea of downloading the Optik TV app on my Apple TV just to see if it would accept my login info, and guess what? It accepted my credentials and let me watch all of my pik tv content through the Optik app (which looks exactly the same as the Pik interface. Information on the features and functionality of your TELUS TV Digital Box Remote. May 31, 2022 · Optik works great on Chrome only. Jul 27, 2021 · Delete the app off your device, reboot the phone. According to the Journal Citation Reports, the journal has a 2021 impact factor of 3. Quick tutorial on installing the Telus tv + app and being able to watch telus on a TV without a cable box. Your Telus Optik TV box will now refresh and you will be signed into your account. This has been an ongoing issue for awhile now. Dec 7, 2023 · I have the same problem also. We have an exclusive sales thread with priority service and promotions that allows you to speak with a TELUS technician with any pre-installation questions. Even trying to add Shudder on its own does not work. View and pay bills, manage services, manage roaming when traveling and access customer support from anywhere with the My TELUS app. In this text, I'll guide you through the common reasons why your Sony TV might not be The Optik TV app on my phone still seems "connected" to the old PVR, showing old recordings and my shows aren't actually recording as scheduled now. However, the voice controls seem to be quite crappy in comparison to Shaw's Bluecurve. It's frustrating, especially when you're not sure what's causing the issue. However the channels included do not work with exception of the AMC channels. Optik TV app not working on my phone by Screety 11-15-2020 in Mobility Devices • latest reply by WestCoasterBC 03-25-2022 11-15-2020 Optik TV app not working on my phone by Screety 11-15-2020 in Mobility Devices • latest reply by WestCoasterBC 03-25-2022 11-15-2020 I wish we could go back to the old box, the new features of the new box do not outweigh the complete unusability of the new PVR system. Optik TV+ should work with your third-party router. Nov 8, 2022 · Thanks for the reply, I’m signing in through their apps for iPhone, iPad and Apple TV. This is the easiest and fastest way to Fix Stream+ Sign in through your Stream+ provider Not a Stream+ customer? Log in or sign up and purchase Telus Stream+ content using your Google account. The app was 6 years old before they finally added Closed Captions to it. I know it’s Optik because sound will play elsewhere. Then unplug the internet modem from power as well. 2 Kudos Reply Varji Just Moved In In response to WestCoasterBC Options 07-27-202102:30 PM Not working 0 Kudos Reply WestCoasterBC Community Power User In response to Varji Options 07-27-202111:41 PM What phone are you using, the Optik app version and current phone software version. : The Disney+ app is only available on the TELUS TV Digital Box (shown above), and is not available on Optik HD/4K PVRs and Optik HD/4K Wireless Digital Boxes. Does this mean I can no longer watch NETFLIX on my TV? Why is my Optik TV app not working? Delete the app off your device, reboot the phone. Instructions for restarting your HD/4K Optik PVR or Digital Box It's not a perfect solution, but if you don't need access to the recording function, the app works pretty well on the Google TV devices. Anyone else? Apr 23, 2021 · Hi The Optik TV app is currently only supported on the MacOS and Windows operating systems. Enter your pairing code and click ‘Pair TV App'. Picture freezes audio keeps working fine. Are you trying to access the Android mobile app on your laptop or on a tablet/phone? It is available on the Google Play Store for mobile devices running Android 6 (Marshmallow) or higher. were not supported on the Optik TV app and continue to not be supported on the TELUS TV+ app; this includes connecting phones/tablets via HDMI. Know how to reset your password, unlock your account and activate your account. (Before any one asks, yes I have all the TSN channels in my subscription) Tried following the steps again and When I attempt to sign in to the optimum tv app on Apple TV I get a message that read “to enjoy the benefits of this app please select optimum tv from your tv provider list”. I have to turn the pvr off and then Unfortunately that's not a Telus product or service. Mar 25, 2022 · Then redownload the app and sign in. Oct 4, 2022 · I have tried deleting the app, power cycling my phone and reinstalling the app several times. This problem was not present early in the summer something changed i don,t know what but now the following is happening and I am not the only one with an Apple TV 4K and that app experiencing this problem. Whether the issue is caused by loose cables, TV settings or other causes, this step-by-step workflow will help you isolate and fix common Optik TV video issues. Plug the modem back in, wait for it to fully boot up. I go to my parents house and while on their wifi, which is telus wifi too, it says log in failed. Then plug the PVR back in until. I turn off my wifi and log into my app and then it works fine. It happened once or twice over the last couple years but has now happened three times in as many weeks. he says things like TV boxes on WiFi can only connect to the Telus WiFi APs and it has to run the Telus modem's default SSID, it will not work on another AP even if its just an AP in the same network. No internet, problems with TV, phone? We'll tell you what is going on. If you have automatic updates turned on, your Apple TV may have already grabbed the new app, or it may be scheduled to download sometime today. Reason I want to use Edge is resources Support Find a store Contact us The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. Mar 25, 2022 · What phone are you using, the Optik app version and current phone software version. Unplug that from power, leave it unplug. I tried everything uninstalling, then reinstalling Telus Tv Plus from apple Appstore, and even doing a factory reset. It's not like Optik TV had geniuses working on it, but the new version is barely usable. I’ve redownloaded it and no luck. It worked great for the first 3 weeks but now I am having this issue. My Telus remote became unpaired from my Samsung TV and it won't pair again. The latest version is 2. OPTIK addresses itself especially to scientific and technical working specialists in this field. Fix sound issues such as no audio, garbled sound, or out-of-sync audio and video. 1. Plus, TELUS Assist is available 24/7. Tune into channels, mute and search all with your voice. I do this. I recently switched from Shaw Bluecurve to Telus Optik TV. If you downgrade to Optik TV Essentials, Lite, a package without premium content, or disconnect your Optik TV service, you’ll receive an email from Netflix asking you to update your payment method. what is going on with their wifi? Why can't I use my telus tv app while on their wifi? 0 Kudos Reply All forum topics Previous Topic Next Topic 2 REPLIES NFtoBC Community Power User Nov 15, 2020 · Delete the app off your device, reboot the phone. Discover the visionary student finalists of the SILMO Paris 2025 Optical Design Contest on the theme “Superhero Glasses. This past month, a lot of the channel links just never seem to load. Nov 15, 2020 · Delete the app off your device, reboot the phone. Additionally if you're trying to search for apps for the AndroidTV based Telus box, only AndroidTV compatible apps will appear. trueI had a subscription with TSN Live last year and had no issues. If you only see the Interactive Program Guide and the screen is otherwise black, follow these troubleshooting tips. Get TV the way you want it. That is something you'll need to resolve with Google. Once set up you can quickly access Hayu through the Optik TV guide and via your other devices. Then redownload the app and sign in. Oct 10, 2021 · I use the Optik TV or Pik TV app from Telus on my Apple TV 4K to watch regular channels. Apr 12, 2023 · Hi This workaround may work for a short amount of time, but the Optik TV apps will be undergoing similar updates in a few weeks, exact date still to be announced, and the workaround won't work after that. Launched Netflix again from the apps menu, same thing happened a Apr 25, 2021 · I can select the “record” button, it says it’s recording and shows up in the list but doesn’t actually record on the pvr. It Works fine at my house. My dad was trying to watch Netflix on our Optik TV boxes tonight, however, when he tuned into the channel and launched the app, it got stuck on a screen with a very dim Netflix logo for a minute, then it booted us out to the apps menu. Optik: International Journal for Light and Electron Optics, or simply Optik (German for Optics) is a peer-reviewed scientific journal covering the optics of light and electrons. The OPTIK LED does not flash twice after 3 Dec 4, 2022 · Hi Casting, including chromecast, mirroring, Airplay, etc. Real-time overview of problems with Telus. TELUS Connect App Not Working: How to Fix TELUS Connect My Wi-Fi App Not Working In this video, I'll show you How to Fix TELUS Connect App Not Working. Its always black screen. It worked great for the first three weeks but last week I started to get this message on my Iphone/Ipad - Screen recording: Sorry playback is not available when screen recording is on. Apr 17, 2023 · I am Trying to get Optik Tv app work on my iPad Air, I was just forced to update my optik TV app and unfortunately my iPad will not allow me to update to latest 14. If you have a physical PVR (easiest way to tell is your remote control is shiny), then your recordings do not live in the cloud; they are stored locally in your home. I've been through this myself and found that a few simple troubleshooting steps can often solve the problem. Is there a way I can fix this? Mar 25, 2022 · Delete the app off your device, reboot the phone. 4. Pay for what you choose and enjoy savings over subscribing individually. 2 Kudos Reply Varji Neighbour In response to WestCoasterBC Options 07-27-202102:30 PM Not working 0 Kudos Reply WestCoasterBC Community Power User In response to Varji Options 07-27-202111:41 PM What phone are you using, the Optik app version and current Dec 6, 2022 · During the transition from the Optik TV app to the TELUS TV+ app (and web client), there have been a small number of accounts that weren't synchronized properly for a variety of reasons (upcoming moves or orders, accounts suspended for non-payment, or more general data problems). Oct 27, 2023 · I have a telus tv account. Regular Android apps from the Play Store will not work on the AndroidTV platform. Jul 27, 2021 · ‎ 07-27-2021 11:41 PM What phone are you using, the Optik app version and current phone software version. Jan 5, 2024 · If your smart TV will not allow you to install or update the Disney Plus app, contact Disney Support. This is what they call a sequential reboot. Is it worth it to wait 2 hours with customer service to try and get a credit for the time it's been down? Once you’ve added Hayu to your Optik TV package, you can also access it via the Hayu app, downloadable via the Google Play store on your TELUS TV Digital Box. Learn More. Now the TV says "Available on Optik 4K digital boxes". Jun 23, 2025 · TELUS TV+ app is available for download on mobile devices running running Android 8 and above Subscriptions to Optik TV/Pik TV/Stream+ and live channels are required Apr 22, 2024 · Hayu’s streaming service has too much binge-worthy content for you to get stuck dealing with a broken app. Amongst your TELUS set-top boxes, do you know which one is the main PVR? Model number on the front should be VIP5662W, or UIW4001, or ISB7150. I've tried with all different browsers (chrome, firefox, edge) and still no luck. Anyone having issues with the optik TV app on apple tv? The audio is fine but the video often gets behind and has to speed up occasionally to catch up. When I watch the same recording on my mobile app on the phone or using the website on a laptop, the closed captioning works for recorded shows. Is something not working with My dad was trying to watch Netflix on our Optik TV boxes tonight, however, when he tuned into the channel and launched the app, it got stuck on a screen with a very dim Netflix logo for a minute, then it booted us out to the apps menu. Learn how to fix Wi-Fi, audio and video issues related to your TELUS TV Digital Box. Troubleshoot audio problems on your TELUS Optik TV. First, make sure to check you are subscribed to the channel by logging into your my TELUS account and checking under the Optik TV tab. Save big by bundling everything you want to watch into one customizable Optik package. Easily access your favourite reality shows or discover new ones on Optik TV. Learn how to troubleshoot problems logging into your My TELUS account. Dec 12, 2023 · Optik TV has 2 options - either your recordings are stored and accessed from the cloud, or you have a physical PVR with a harddrive. Learn how to set up your new TELUS TV device, and explore its features and functions. CORS policy error, tried Extensions to eliminate that, disabled Virus and Firewall and VPN all to no avail. But if I say "Go to Sportsnet Dec 12, 2023 · If you go to the App Store, navigate to Purchased and then click on TELUS TV+, you can download the app manually. . What phone are you using, the Optik app version and current phone software version. 1. Plus Optik TV offers great apps like Optik on the go, TED Talks, The Weather Network, Galaxie and more. Mar 4, 2024 · My dad was trying to watch Netflix on our Optik TV boxes tonight, however, when he tuned into the channel and launched the app, it got stuck on a screen with a very dim Netflix logo for a minute, then it booted us out to the apps menu. 2 Kudos Reply Varji Neighbour In response to WestCoasterBC Options 07-27-202102:30 PM Not working 0 Kudos Reply WestCoasterBC Community Power User In response to Varji Options 07-27-202111:41 PM What phone are you using, the Optik app version and current Sep 14, 2023 · My Optik TV will turn on and the "Telus" and "Android TV" loading screens are visible, but then when it has booted up and the TV is playing I cannot see any video, but can hear. It starts to stream but in 10 minutes or so I get this message on the app on my Iphone or Ipad. Have Optik TV with Telus and the Optik TV app installed on my iPhone that I access with the email and password for my Telus account. You still have the on demand content, etc, can still access all the other apps such as global, CBC, CTV, Crave (if you subscribe) since it's a google device. Thi Jul 22, 2023 · The "problem TV" (it's actually a Telus TV+ problem, not a TV problem since all the other apps work fine on that TV) is a small 19" kitchen TV that only has a 720p native resolution. I tried to watch the tfc pregame show last night and it didn't load until after 20 minutes. [1] 6 days ago · Explore 2025’s hottest sunglasses trends—compact cat-eyes, bold lenses, luxury brands—and how ECPs can turn them into sales and style wins. If you do not have a TELUS TV Digital Box, your Disney+ subscription can be accessed via the Disney+ app on a wide range of smartphones, tablets and other devices. Suddenly it has stopped working. The older Optik TV boxes were FAR better and I long for the days of getting them back. However for Live TV - I instantly realized that these new portal boxes are not actually doing any old school A/V processing – rather it’s more like a modern Roku type device running the Android TV OS and what I am really looking at here (for Live TV) is a well-hidden default view of the Telus TV+ app. Unfortunately the UI is is not formatted for television so while the app works, the awkward navigation makes it nearly unusable. Spent a lot of time trying to get Edge to work but so far it hasn't. how they could make it so much worse is beyond me! I've looked everywhere for some kind of solution to these problems, the Telus PVR support page is referring to the old box from what I can gather from the When I watch a recorded show the closed captioning never works. Does Telus TV have a mobile app? Optik TV app explained You can use the app to watch live TV, set recordings and access our On Demand library on your smartphone, tablet, Apple TV or computer. Disney Plus has an online support chat available 24 hours a day, 7 days a week to help troubleshoot other possible reasons for installation/update issues. Control Optik by connecting your Google Home or through the Google Assistant. In this article, we’ll detail the easiest fixes for when Hayu is not working on Samsung smart TVs. Jan 1, 2025 · Solved: want to use prime video app that's listed on my roger's TV screen how do i activate it *Added Labels* Apr 16, 2023 · I am Trying to get Optik Tv app work on my iPad Air, I was just forced to update my optik TV app and unfortunately my iPad will not allow me to update to latest 14. has something to do with the hidden QoS settings in it. Has anyone else dealt with this? I have a Crave subscription through Telus and I've logged into Crave using my optik tv account but after a week or two of working, it's now saying that I do not have an active subscription. Let’s explore the common reasons behind this issue and how to troubleshoot it effectively. Anyone updates in regards to this would appreciated. Get support with your TELUS device or service, account and more with our online help centre. Read the latest articles of Optik at ScienceDirect. The updated Optik TV App (Now called Telus TV+) on the Apple TV is the worst programmed piece of trash ever. 0 version, it says it’ll allow an earlier version but I’m not sure where to access this earlier version in App Store. And, of course, a comfortable spot to stop in, say “hi” and sit for a bit, leafing through the magazines and listening to jazz … there’s always something new to see. I sideloaded Optik TV from the Google Play store on my Fire TV Stick 4K without too much trouble. "Screen Record Looking for support on installing your new Optik TV devices? You’ll find easy to follow steps on how to set up your 4K Wireless Digital box here. Removed and reinstalled Edge but still nothing. From the beginning, the fast forward and rewind functions on recordings and live TV have not worked… Optik TV - TelusYou need to enable JavaScript to run this app. Beyond the exceptional collection of eyewear, though, OPTIK Birmingham also offers exceptional general and preventative eye care. You will also have to change your TV input to your smart tv menu if you want to use the apps on your TV. Learn how to get your Optik TV digital set top box working if you're experiencing issues. I tried again after reading your reply and a suddenly it is working after many days of it not, so it must have just been a glitch. Hi @Byrd The Optik TV app is currently only supported on the MacOS and Windows operating systems. Jul 23, 2025 · We just signed up to Telus TV and have recently noticed the same issues. That’s how long it took Telus to “work on adding closed captions to their Optik TV Go app” and Optik on the Go online, according to their tweet. Oct 8, 2023 · I have a personal NETFLIX account that works on my computer and did for years on my TV. I do have an Optik TV subscription on my account so it should be working according to Billing and first line Tech support. I’ve signed out and signed back in; turned tv off/on; closed all apps on TV; tried on my phone and my iPad. Jan 15, 2022 · Are you watching on the Optik box/PVR or on the Optik TV app? I've checked the episodes of Starstruck and Yellowjackets above on Apple TV, iPhone and browser, and all seem to be working ok. Telus has developed an app that allows you to no longer use or require a cable box and I struggle with consistent sound when watching TV:-When I watch tv for more than a couple of hours the sound un-syncs. Connect your Google Home to Optik TV today. Dec 3, 2022 · Casting, including chromecast, mirroring, Airplay, etc. Launched Netflix again from the apps menu, same thing happened again, dim logo for a minute then booted out to the apps screen. Are you trying to access the Android mobile app on your laptop or on a tablet/phone? It is available on the Google Play Store for mobile devices running Android Jun 11, 2011 · I just got Optik TV installed on Friday, and it happened to me twice yesterday (watching recorded show on STB, pause, come back and watch, message 'recording not available', all recordings disappear, I panick, they all return within 30 seconds, and then I watch the remainder of my recorded program with no issues). Its similar, and also has the Google Assistant button for voice controls. If you were using this functionality prior to the update, I would classify it under 'bank err May 5, 2021 · For the past month I have been streaming Optik TV from my Iphone and Ipad to our LG TV using a HDMI/Lightning cable. If it wouldn't work, call'em. Telus has most definitely found a way to save a few bucks on these PVR's, at the detriment of their customers but, what are ya gonna do? May 5, 2021 · A month ago I started to stream Optik TV from my Iphone and Ipad to our Smart TV using a HDMI/Lightning cable. Hayu has been down for maintenance the whole time since we added it. Please note, your pairing code will expire after 15 minutes, so if you do not complete the pairing process within that time, you will need to exit the app and sign in again to receive a new pairing code. Oct 3, 2022 · I have tried deleting the app, power cycling my phone and reinstalling the app several times. For example, I can say "Go to HGTV" and it works. No red light. It is turned on. I would appreciate any help with this topic. Mar 31, 2019 · I have used Optik TV app successfully in the past without problems, remotely setting recordings, etc. It says I need to purchase subscription and when I click on it it says I am already subscribed. Nothing has worked. Get the hottest content from Netflix, Prime Video, Hayu, and more, right on your TV. Based on what you describe, it looks like your account wasn't created properly to access ERR_AGL_ACN_3545 and if I try to log in again it says ERR_ID_unknown. The only issue is that it is already an optimum tv app so the screen that appears when the app launches only has a sign in option. com, Elsevier’s leading platform of peer-reviewed scholarly literature Offering premier films from Llumar. Check Your Internet Connection Need help with Optik TV? Explore our wide array of articles that will help you learn how to set up, troubleshoot and optimize your TELUS TV experience. About 5 days ago we added Hayu to our Optik TV package. However, when your TV stops responding to voice commands, it can quickly become frustrating. Optik TV receiver is a separate Apr 23, 2021 · Hi @Byrd The Optik TV app is currently only supported on the MacOS and Windows operating systems. With Redzone being free on the TSN app now, I went to use my Optik TV login through the TSN app and it says it does not recognize email or password. CC on recorded programs doesnt work when viewing from the TV, but works fine when using the App on my iPhone. Is anyone else having an issue with TelusTv+ app? It won’t load on any device all of a sudden. Is something not working with Need help with Optik TV? Explore our wide array of articles that will help you learn how to set up, troubleshoot and optimize your TELUS TV experience. true or false? The TV boxes don't allow you to enter any wireless connection info. pfmtrf quzcj ntf zhzn mzvjg hgpeayx suisvoh fok pwe mhrla