Private patient transport nsw. Non-emergency patient transport supports patients who require clinical monitoring or supervision. Patients must be assessed by a medical practitioner or registered nurse as medically unsuitable for community, public or private transport before being eligible for PTS. Dec 17, 2025 · Book with us National Patient Transport (NPT) is a leading private provider of Non‑Emergency Patient Transport, committed to delivering best patient and customer experience, safely and efficiently. Fees for NSW residents FAQ Will Medicare cover the cost of my ambulance bill? No, Medicare does not cover the cost of ambulance services. Sydney Care and Transport aims to provide first-rate care and ease of transportation to patients in New South Wales. I work for NSW is the jobs site for NSW Government featuring thousands of opportunities across the sector. We are the only independent aeromedical specialist able to promote a true bed-to-bed service, and have been serving NSW Health for over 12 years. In NSW, ambulance cover is managed by private health funds. There are different arrangements in place with different states and territories. You will be charged for the service provided to you regardless of who may have called Triple Zero (000). Medical/Aged Care Transport Newcastle Executive Hire Cars experienced team of chauffeurs specialise in providing a private patient transport service. From 9 bases across NSW, Victoria and Western Australia, we service you with over 200 qualified Non-Emergency Patient Transport (NEPT) is for patients who need medical care while travelling, but not an urgent ambulance. Non-emergency patient transport providers assist patients who cannot use, or have difficulty using public and/or private transport, and whose clinical acuity does not require a NSW Ambulance emergency vehicle. For more about Isolated Patients Travel and Accommodation Assistance Scheme (IPTAAS). To apply for IPTAAS, you can register online to set up an account. Welcome to MediRide, Australia's first online booking system for patient transportation and aftercare. We would like to show you a description here but the site won’t allow us. Working side by side with NSW Ambulance, the new approach will improve patient flow through emergency departments and hospitals, and increase the availability of emergency ambulances for life saving and critical incidents. gov. specialcaretransport. Patient Transport Service (PTS) uses transfer reasons to prioritise urgency of care and ensure the most appropriate vehicle and crew are sent. Our Purpose To be Australia’s leading national provider of choice for Non-Emergency Patient Transport and training services to public and private health care sectors. Step 1: Choose your preferred NRS call channel. Some aged care patients may also be transported to and from specialist health appointments and rehabilitation. Our highly trained doctors, nurses and paramedics provide the best care possible outside a major teaching hospital. Our purpose How can I book transport with PTS? Should you meet the eligibility criteria for the service, transport can only be booked by a nurse or medical practitioner on your behalf. We deliver as a nationally accredited private healthcare operation with a decade of experience specialising in Patient Transport and Event Medical support. 1. Other non-emergency patient transfers include a range of transport options for patients; including admission, discharge, medical appointments and inter-facility transfers across hospitals, rehabilitation facilities, specialist medical services, nursing and retirement homes. Our strength lies in our experience, personnel, infrastructure and governance framework. Contact us. Our team provide patient transport services 24 hours a day, 365 days of the year with patient care, safety and meeting the needs of customers amongst our highest priorities. More Getting out and about is an important part of maintaining your independence and well-being. Cost of Patient Transport Services in Australia We offer flexible pay-as-you-go pricing to ensure you or your loved one receives the care needed. Contribute to Tasselyy/SearchShortQA development by creating an account on GitHub. EMT Medical Services is a private provider of specialist medical services, including ambulance patient transport, event-medical and first aid services, as well as aero-medical services. Find out what you need to do and bring with you to a Service NSW Centre. Learn more and get to your next medical appointment on time and in style with Black Cars in Sydney. For more information, view NSW Ambulance fees for interstate and overseas residents frequently asked questions. Jul 2, 2025 · What has changed about PTS? Patient Transport Service now manages the delivery of patient transport across Greater Metropolitan Sydney, Newcastle, Wollongong, Mid North Coast, Northern NSW and the New England area of NSW. Safe, Comfortable & Reliable Transport Care Next Door partners with doctors, hospitals, and medical centres across Sydney to provide reliable patient transfer and transport services. Operating 24/7 and covering the Greater Sydney Metropolitan Area (NSW), Perth (WA), and the Greater Adelaide Metropolitan Area (SA), we deliver on-demand patient transport services to meet our client’s individual needs. With us, every experience is meaningful and unique. nsw. Patient Transport Services Australia CareFlight treats and transports patients needing specialist care between medical facilities across Australia and internationally. Each vehicle is designed to ensure safe travel for you and your wheelchair and can accommodate one or more wheelchairs. For more We provide affordable door-to-door transport services to help you with your health related and personal travel needs. Most NEPT transfers occur between hospitals, or between home and hospital. We accept both private and government funding options with no lock-in contract. AirMed operates a fleet of 8 specially fitted medical aircraft and 15 modern patient transport vehicles, located strategically around Australia. This includes taxis, private hire, rideshare or tour drive operations. Covering a A trusted provider of medical emergency response training, medical transport and emergency care at major events, on worksites, and for government agencies. • air travel (in special circumstances) • accommodation. NDIS transport solutions Accessible | affordable | caring | door-to-door Travel independence for people living with disability We’ll get you where you want to go in our accessible vehicles – work or study, a friend’s place, the doctor, the hairdresser, shops, day centre and more. com Patient Air Transport CareFlight is the only medical retrieval organisation in Australasia that owns and operates its own fleet of dedicated jets, King Air turboprops, and helicopters, providing a complete patient air transport service from the initial call to hospital admission. Our priority is positive health outcomes for the people and communities of NSW. We offer door-to-door service to help older adults get to their treatment or therapy sessions on time. We ensure each transport is both timely and efficient. Patients are encouraged to contact their local state or territory ambulance service for further information. Skymed delivers expert aeromedical and air ambulance services across Australia—24/7 emergency care, patient transport, and dedicated medical support. We operate 24/7 and cover NSW, QLD and the ACT. IPTAAS is not a full reimbursement scheme, it provides eligible patients with a subsidy to assist with travel and accommodation costs only. Find out about emergency services, the research we do, pay your fees or download a fact sheet. For people who are disadvantaged and unable to access public transport, there are government funded programs that service different needs in the community. We bring the experience, competence, governance, fleet, infrastructure and innovation required to deliver you a high quality, safe, flexible and value for money service. Transport destinations include, but are not limited to: Transport to medical appointments at your local doctor’s surgery. Who is the program for? We would like to show you a description here but the site won’t allow us. Non-Emergency Patient Transport (Low Acuity Sitting Patients) Colmed Group delivers personalised Non-Emergency Patient Transport (NEPT) for low acuity, sitting patients throughout Melbourne, Adelaide and regional and remote Victoria and South Australia, as well as interstate transfers. Eligibility To be eligible for IPTAAS you must: be a resident of NSW or Lord Howe Island and be eligible for Medicare live more than 100km from the Fees and Charges FACTSHEET Billing Information for Department of Veterans Affairs (DVA) Patients The following information is for residents of NSW who use Patient Transport Service (PTS) when travelling to or from a medical appointment or facility and are holders of a DVA card. View Pricing. Ambulance Coverage - NSW residents The callout and use of an ambulance is not free-of-charge, and these costs are not covered by Medicare. Specialised Transportation Services For People With Disabilities & Aged Care - NDIS Transport Provider. To be eligible for PTS, patients must be assessed by a medical practitioner or registered nurse as medically unsuitable for community, public, or private transport. A person must be assessed by a medical practitioner or registered nurse as medically unsuitable for community, public or private transport. How are ambulance charges determined? NSW Ambulance charges for the services provided which includes assessment on scene and/or transport. These private health insurance benefits generally cover: petrol costs for travel by car We would like to show you a description here but the site won’t allow us. A new entity, called NSW Health Patient Transport Service (PTS), was created to handle the nonemergent calls in the Sydney metro area and allow the existing All schemes include provision for the eligible patient to be accompanied by an escort – a family member or adult responsible for the patient’s needs for the period of transport and accommodation during treatment. Transport for Health (non-emergency health-related transport) services are to be provided on the basis of a patient’s inability to reasonably gain access to local health services by either public or private transport, rather than convenience. Introduction IPTAAS may be able to give you financial assistance with your travel and accommodation expenses if you need to travel long distances for specialist medical treatment. Our drivers offer compassionate, kind and patient medical transportation to every passenger. This service helps you get you to medical appointments, community events, and everyday errands like shopping. The below table outlines each of the transfer reasons and associated timeframes based on the current service level agreement. Customer Experience Team, PTS North Ryde LPO Shop 15 203-213 Coxs Road, North Ryde, NSW 2113 Email hsnsw-pts-clm@health. For more information about PTS, including patient eligibility and online bookings visit the NSW Health PTS website. For more SMA provides high-quality, safe, timely, and reliable Patient Transport. NSW Ambulance aims to deliver high-quality pre-hospital care and medical transport services, underpinned by excellence in care. To be eligible for IPTAAS, you must: be a resident of NSW including Lord Howe Island be enrolled with Medicare not be receiving, or eligible for, financial assistance for travel and accommodation from third party insurance or other Australian government services receive treatment at the nearest approved health service travel from their residence for treatment at least 100km (one way), or at Our patient transport service If you have a medical reason why you can’t use community, public or private transport, you may be able to use a non-urgent ambulance. The majority of non-emergency Patient transport may be undertaken by NSW Ambulance in some regional areas. Depending on where you live, you might be able to use the Transport services to travel long distances, too. AirMed specialise in private patient transport providing air ambulance services to NSW Health and private patients for over a decade. Patient transport may be undertaken by NSW Ambulance in some regional areas. Only a health professional and staff in hospitals, aged care facilities, private hospitals, nursing homes and medical practices can make bookings with PTS. Did you know applying online is the easiest and fastest way to make a claim, approved claims will be paid straight into your bank account. For you, your patients and stakeholders, we are committed to being the benchmark for quality and safety in the private Medical Services sector. National Patient Transport (NPT) is a leading private provider of Non‑Emergency Patient Transport services in Victoria, New South Wales and Western Australia. Background In 2014, the Ministry of Health in New South Wales, Australia’s most populous state, decided to separate non-emergency medical transport services from emergency medical services as part of its Reform Plan for NSW Ambulance. medically unsuitable for community, public or private transport. All MediRide drivers are Certified First Aid Carers/Assistants in Nursing or Registered Nurses to ensure you arrive home safely. BOOKING PATIENT TRANSPORT SERVICE Patient Transport Service uses transfer reasons to prioritise urgency of care and ensure the most appropriate vehicle and crew are sent. Medical Rescue is an accredited provider of Private Patient Transport services in QLD and Northern NSW. For more While most of our work takes us to regional Queensland (we are regular visitors to Gladstone, Bundaberg, Rockhampton, Hervey Bay and Maryborough) and northern NSW by road, we also move a lot of patients by air, providing a door to door service with road transport to and from the airport, and a companion for the flight. Travel subsidies • Private vehicle travel subsidy is 40c per kilometre • The full cost of public transport minus GST is reimbursed • For approved air the full economy cost minus GST is reimbursed • Taxi and other ride-sharing services (variable rates). Absolute Medical Response specialist services provide bespoke transfer solutions to the community and the private sector for all non-emergency patient transport. Dec 9, 2021 · Transporting over 2,000 COVID-19 positive patients throughout September and October, nine dedicated shuttle services were stood up to support an increased number of patient transport requests across Metropolitan Sydney. A list of travel and accommodation subsidy rates for IPTAAS. Resqmed Services Resqmed Services is a private paramedic, medical and rescue service with full Health approvals to practice, including drug licences. Best and Reliable Transport Service for Persons W ith Disabilities and E lderly. Western Australia: Patient Assisted Travel Scheme and Interstate Patient Travel Scheme Victoria: Victorian Patient Transport Assistance Scheme Private health insurance Private health insurers now offer travel and accommodation benefits under hospital cover. We provide patient transport to suit your requirements. Feb 28, 2024 · NSW Health service for people who require transport to, or from, a health facility such as a hospital or rehabilitation unit but do not need a time-critical emergency ambulance. MediRide offers a range of services such as post-op transportation from hospital to home and post-operative aftercare to meet your immediate healthcare needs. We are experienced in patient transport to medical appointments such as chiropractors, GPs, and dentists. The private vehicle subsidy rate increases to 40c per kilometre. With out service, independence is easy. Patients attending high-risk foot clinics, non-commercial clinical trials, highly specialised publicly funded oral health clinics in NSW and ocularists are now eligible to claim. Effective 7th August 2023 all Non-Emergency Ambulance (Patient Transport) will be delivered by the professional teams at St John Ambulance SA. About us PTS is a NSW Health service for people who require transport to, or from, a health facility such as a hospital or rehabilitation unit but do not need a time-critical emergency ambulance. Oct 25, 2022 · The Isolated Patients Travel and Accommodation Assistance Scheme (IPTAAS), provides financial assistance towards travel and accommodation costs for some specialised medical treatment visits not available locally. As trusted healthcare providers, we ensure that all MediRide drivers are highly qualified and professional, prioritising your safety and comfort every step of the way. Our ambulances are all fully functional and stretcher equipped. Patient Transport Service (PTS) is a NSW Health service for people who require transport to, or from, a health facility such as a hospital or rehabilitation unit but do not need a time-critical emergency ambulance. Only health professionals and staff in hospitals, private facilities, residential aged care facilities or medical practices can make a booking with PTS. The chargeable Private $20 p/n Escorts can be automatically approved for patients travelling interstate for surgery or intensive treatment such as radiation therapies, non-surgical cancer treatments, cardiology or neurosurgery. In preparation for the transport of bariatric patients, accurate information must be provided to the NSW Ambulance Aeromedical Control Centre (ACC) or other local existing critical care consultant/ retrieval service, NSW Ambulance or Patient Transport Service (PTS) regarding the patient’s weight and maximum width. Jul 3, 2025 · Our Purpose To be Australia’s leading national provider of choice for Non-Emergency Patient Transport and training services to public and private health care sectors. What is PTS? Australia-Wide Patient Transport Our Australia-Wide Patient Transport service is a dedicated service that focuses on providing safe, reliable, and professional transportation for patients who require non-emergency medical travel. The Isolated Patients Travel and Accommodation Assistance Scheme (IPTAAS) is a NSW government scheme that provides financial assistance to eligible patients who travel for treatment not available locally. Patients and carers cannot make PTS bookings. Jan 24, 2023 · Eligibility for PTS PTS is available for people who require transport to, or from, a health facility such as a hospital, rehabilitation unit or aged care facility. Mar 3, 2020 · Department of Veterans' Affairs (DVA) patient fees and charges Information for residents of NSW who use Patient Transport Service (PTS) when travelling to or from a medical appointment or facility and are holders of a DVA card. About Us In 2013, Dr Sam Rewais and Ben Cant, a qualified Paramedic, established State Medical Assistance (SMA) with a shared passion to deliver the benchmark for quality in private Patient Transport and Event Medical services. EMT prides itself on providing the highest level of patient care and customer service. We specialise exclusively in the safe transport of medically stable patients who are able to travel in a Oct 16, 2024 · Non-emergency patient transport (NEPT) is for patients who require clinical monitoring or supervision during transport, but do not require a time critical ambulance response. Here's what to do. Dec 14, 2023 · 5 years delivering the Patient Transport Service with NSW Health. Patient Transport Service (PTS) is an important service for patients who require transport to, or from, a health facility such as a hospital or rehabilitation unit but do not need a time-critical emergency ambulance. Transport options You can book the Transport service if: you’re heading to a social event you’re going to do the shopping you’re attending an event in town you’re going to a non-emergency medical appointment. Book Patient Transport by completing your details in the online form and we will direct your query to the appropriate department and respond accordingly. All Patient Transport Service providers that operate in partnership with HealthShare NSW are required to have the capability to transport patients between health facilities and from the out of hospital environment, such as private residential addresses. IPTAAS is provided by NSW Health. Contact us for a quote or information. Patient Transport Patient Transport Resqmed Services provides patient transport to the community and private sector. Patient Transport Service (PTS) The new approach to patient transport will see faster and improved coordination for patients requiring non-emergency transport. Jun 1, 2024 · The Patient Transport Service (PTS) is a non-emergency service provided by NSW Health for patients who require transport to or from a health facility, such as a hospital or rehabilitation unit. Patient transport and accommodation Information for people affected by cancer Isolated Patients Travel and Accommodation Assistance Scheme (IPTAAS) is a transport and accommodation subsidy scheme that helps people cover some of the costs of visits to specialist medical treatment not available in their local area. May 4, 2018 · Historically, patient transport in NSW has been provided by a combination of New South Wales Ambulance (NSWA), LHDs and other non-profit, voluntary and private providers. To get, keep or renew a driver or rider licence in NSW, you may need to organise a medical assessment. A person must be assessed by a medical practitioner or registered nurse as medically unsuitable for community, public or private transport before being eligible for PTS. HealthShare NSW also partners with a number of private patient transport providers to help meet peak demand for timely service. the full cost (including booking fees) of public transport is reimbursed less the GST. au National Relay Service (NRS) If you are d/Deaf, hard of hearing, or have a speech/communication difficulty, you can contact us through your preferred NRS call channel. We also handle hospital outpatient transfers, and we are available to safely transport you back to your home post-surgery. IPTAAS a NSW Government program that helps people with the cost of transport and accommodation when they have to travel significant distances to access specialist health treatment. We are pleased to announce that after 14 years delivering Non-Emergency Patient Transport, the IMS NEPT service division has been sold to St John Ambulance SA. However, if you have private health insurance your policy may not cover the cost of an ambulance, as this is dependent on the level of your cover. Background The Garling Report on Acute Care Services in NSW Public Hospitals found that Non-Emergency Patient Transport (NEPT) compromised the delivery of emergency services and recommended the development of a separate NEPT strategy. Application for a passenger transport licence code You'll need a passenger transport licence code (PTLC) if you provide passenger transport services in NSW. NPT transports patients between hospitals, from hospital to home and from home to outpatient appointments and focuses on streamlining transport to improve hospital Log in to NPT online booking to make a reservation for patient transport services. For information about this service, including eligibility requirements and instructions on how to book, visit NSW Health. An escort is eligible to apply for financial assistance from IPTAAS when: they accompany a patient during travel they travel separate to the patient because the patient is travelling by emergency transport they travel separate to the patient, and the patient is a child the patient passed away during treatment and the escort is making the return Vital Community Transport In Australia non-emergency patient transport plays a vital role in patient care and hospital bed management. Only health professionals and staff in hospitals, private hospitals, residential aged care facilities and medical practices can make a booking with PTS. Apr 24, 2025 · Find a Service NSW location Help in your language Disability assistance Visiting a service centre (visual stories) Find services A to Z list of services Driving and transport Licences and certifications (professional, trades) Security licences, worker and property checks Prove your identity Births, relationships and deaths Boating, fishing and Complete these forms to apply for IPTAAS. Only health professionals and staff in hospitals, aged care facilities, private hospitals, nursing homes and general practitioner's surgeries can make bookings. State Medical Assistance (SMA) is Australia’s only private Patient Transport and Health Care provider Nationally Accredited to NSQHS standards. It may be through a driver service or community bus, or you may receive transport vouchers to cover costs. Travelling by wheelchair accessible taxi Different types of wheelchair accessible taxis operate in NSW, including flashcabs, mini buses, and people movers. The service is not for those who Dec 17, 2025 · Our Purpose To be Australia’s leading national provider of choice for Non-Emergency Patient Transport and training services to public and private health care sectors. Patient Transport Service (PTS) is available for patients who require transport to, or from, a health facility such as a hospital, rehabilitation unit or aged care facility and are assessed as medically unsuitable for community, public or private transport by a medical practitioner or registered nurse. More than 6,000 patients were transported between 2018 and 2023 Black Cars can provide a luxurious private non-emergency medical treatments in Sydney. wcp dmat lehaf hsrkrb lmhqfyhdz yxcz hpcl tefrggh plnj xmazvj